AI

Operational efficiency, powered by AI.

In the era of ChatGPT and AI image generation, it's time for AI to bring operational efficiency to your group. We use cutting-edge pre-trained language and speech-to-text models, with custom fine-tuning and scaffolding based on thousands of real interactions, to automatically process 40-75% of calls.

Calls are automatically triaged to physicians, nursing, scheduling, billing, urgent care, or the emergency room. Doctors set scheduling preferences and let AI handle the rest. SwiftMed integrates with Epic, Oracle Health, or any other EHR.

Medical providers can read a high-quality transcript on our web portal or mobile app and seamlessly call back the patient or contact them on the Electronic Medical Record. The result: more reliability, less hold time, and fewer staff hours wasted on tedious tasks like manually triaging calls.

ChatBot

Better outcomes, every day, between visits.

SwiftMed chatbots are designed for improved patient outcomes. Patients can message our proprietary chatbots developed using evidence-based best-practice guidelines, which has been shown to decrease hospital length of stay, readmission to the emergency room or hospital, and most importantly, improve patient quality of life.

We support dozens of diagnoses, including Congestive Heart Failure, Myocardial Infarction, COPD, and Pneumonia.